taka be's Privacy Policy

taka be is an online gaming and sports betting platform operated for Bangladeshi users. This Privacy Policy ("Policy") describes how taka be collects your personal information, what it is used for, and how it is kept secure. By using this website, mobile app, or any taka be service, you are considered to have accepted the terms of this Policy.

This Policy applies only to the operations of the taka be platform itself. Third-party websites or services — such as payment providers or game studios — are governed by their own privacy policies, and taka be is not responsible for those.

To fully understand the terms of using our services, please read the Terms and Conditions page, which contains detailed rules on account use, bonuses, and payments.

taka be collects information from you through various methods. The information is presented below by category:

2.1 Registration Information

Information you provide directly when creating an account:

• Full name and date of birth
• Mobile number and email address
• Username and password (encrypted)
• National ID or other identity document details (for identity verification)

2.2 Financial Information

Information collected during deposits and withdrawals:

• bKash, Nagad, or Rocket number
• Transaction history and amounts

taka be never stores your payment account password or PIN.

2.3 Automatically Collected Information

The following information may be collected automatically when you use the platform:

• IP address and device type
• Browser and operating system information
• Session duration and page visit history
• Information collected from cookies and similar tracking technologies

2.4 Gaming Activity Information

Your play history, bet amounts and results, win/loss records, and bonus claim details are recorded in taka be's system.

taka be uses collected information only for the purposes described below. Misuse or unnecessary distribution of personal information is against our policy.

Purpose	Details
Account Management	To handle registration, login, password recovery, and account verification.
Payment Processing	To securely complete deposits and withdrawals via bKash, Nagad, and Rocket.
Customer Support	To provide assistance via live chat or email and resolve issues.
Fraud Prevention	To detect unusual activity and ensure account security.
Personalised Experience	To display promotional offers and content based on your preferences.
Age and Identity Verification	To confirm that all users are aged 21 or above.
Legal Compliance	To meet applicable legal obligations and respond to requests from authorities.

taka be uses cookies and similar technologies to improve the quality of website and app use. Cookies are small data files stored on your device that track browsing activity.

Cookies we use

• Essential cookies: To maintain login sessions and keep core functions running. These cannot be disabled.
• Performance cookies: To monitor platform speed and performance.
• Preference cookies: To remember language and display preferences.
• Marketing cookies: To show relevant advertisements based on your preferences.

You can manage cookies through your browser settings. However, disabling certain essential cookies may cause some platform features to not work correctly.

taka be does not sell your personal information. However, information may be shared with specific third parties in the following circumstances:

• Payment providers: Required information is shared to complete transactions via bKash, Nagad, and Rocket.
• Game software providers: Studios such as Pragmatic Play, PG Soft, Evolution, JILI, and Spribe may process relevant information to operate games.
• IT and security services: Cybersecurity, anti-fraud, and infrastructure service providers may process limited information.
• Legal authorities: Information may be provided in response to valid legal orders, court directives, or government agency requests.

6.1 Data Retention Period

All personal information is retained while your account is active. Even after an account is closed, some information may be kept for a specified period to meet legal and financial obligations.

6.2 Security Measures

taka be uses SSL encryption and other industry-standard security technologies to keep your information secure. However, as no method on the internet is 100% secure, complete security cannot be guaranteed.

• Data encryption: Information in transit is secured with SSL/TLS technology
• Password hashing: Your password is never stored in plain text
• Restricted access: Only authorised staff can view personal information
• Regular security audits and system monitoring

Your own actions also play an important role in protecting your account. Do not share your password with anyone, and log out after using an unfamiliar device.

As a taka be user, you have the following rights regarding your own information:

• Right to access: If you wish to know what information taka be holds about you, we will provide it.
• Right to correction: If any of your information is incorrect, you can request that it be corrected.
• Right to deletion: In certain circumstances you may request that your information be deleted, though this may not be possible if legal obligations apply.
• Right to opt out of marketing: If you do not wish to receive promotional emails or messages, you can opt out at any time.
• Right to raise a complaint: If you have concerns about how your information is used, you can contact the taka be support team directly.

For any responsible gaming concerns — such as setting account limits or self-exclusion — visit the Responsible Gaming page for detailed information and to contact us for assistance.

All taka be services are for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. An age verification process is followed at the time of registration.

If it becomes known that a minor's information has entered our system, that account will be closed immediately and the relevant information will be deleted.

taka be's servers and data processing infrastructure may operate outside Bangladesh. In such cases, your information may be transferred to international servers.

For such transfers, taka be ensures that:

• The receiving server or service provider maintains appropriate security standards.
• Information is transferred in an encrypted state.
• Third-party service providers are bound by agreements consistent with this Privacy Policy.

taka be reserves the right to amend this Privacy Policy as needed. If any significant changes are made, you will be notified via your registered email or mobile number.

The revised policy will be considered effective from the date it is published on the website. Continued use of the platform after changes are made will be taken as acceptance of the revised policy.

To learn more about our general rules and service terms, visit the About Us page, which describes taka be's operations and values in detail.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the taka be support team. Our team provides support in Bengali and English 24/7.

For quick answers to common questions, check our Frequently Asked Questions (FAQ) section — it covers many questions about accounts, payments, and gaming.